Refund policy

Return & Refund Policy

At Floridian Hot Sauce, your satisfaction and safety are extremely important to us.

All Sales Are Final

Due to the nature of our products, we do not accept returns on hot sauce or any other food items. This policy is in place to ensure the safety and quality of all products we ship.

Damaged, Defective, or Incorrect Orders

That said, if there is an issue with your order, we are more than happy to make it right.

You may be eligible for a replacement or refund if:

• Your item arrived damaged during shipping

• There is a quality issue with the product

• You received the incorrect item

How to Report an Issue

Customers must notify us within 7 days of delivery by emailing info@floridianhotsauce.com with:

• Your order number

• A brief description of the issue

• Clear photos of the product and packaging (if applicable)

Requests submitted after 7 days from delivery may not be eligible for review.

Resolution

Once your claim is reviewed and approved, we will offer one of the following at our discretion:

• A replacement product

• A refund to the original form of payment

Please note:

• We do not issue refunds for items damaged due to improper storage or handling after delivery.

• Shipping fees are non-refundable unless the issue was caused by us or the carrier.

Contact Us

If you have any questions about this policy, feel free to contact us at
📧 info@floridianhotsauce.com